Healthcare & Life Sciences

The Internet has affected every aspect of the global health care industry; from the way researchers conduct medical studies to the nature of the doctor-patient relationship. Perhaps its most significant effect has been on how people manage their own health and treatment.

In the past, medical information was the exclusive domain of physicians. Patients depended on physicians to educate them about their conditions, their options and to determine a course of treatment. Today, people use the Internet to access their personal medical records, research treatment options, and compare health care providers. Many sites publicize studies that evaluate the quality of hospitals, physicians, drugs, and treatments. Online psychotherapy and physician consultations are available for those seeking medical opinions at their desktops. Armed with easily accessible information, patients today are active in asking questions and discussing their options.

The Healthcare and Life Sciences Industry is witnessing an explosion of sorts. Providers, Payers and Government Bodies are now focusing on improvised business processes, reduction of costs, and being more customer-centric. Hence, interoperability across healthcare organizations is important and it can be achieved by collaborative sharing of information by all. The aim is to improve patient care, safety and quality.

Regulatory compliance and creating efficient processes that support speed-to-market, transparency and agility requirements have fast become a driving force in the healthcare and life sciences industries.

The pressure to respond quickly to a changing regulatory landscape is greater than ever—from The Health Insurance Portability and Accountability Act (HIPAA), sales compliance, anti-kickback and PhRMA codes, to Sarbanes-Oxley and various regulations that differ from state to state and country to country. Moreover, competitive pressures and the complexity inherent in healthcare and life sciences processes require that companies streamline their operations to maintain their competitive edge.

At Datalink, we leverage our functional and technical expertise to deliver healthcare software solutions/technical solutions/frameworks to address the business problems faced by healthcare payers and providers.

Datalink addresses the key business challenges in:


  • Operations Process Optimization
  • Compliance with regulations and standards such as GxP, 21 CFR Part 11
  • Governance, control and execution of people, processes and technology
  • Reducing risk of compliance breach, audit observations and findings
  • Increasing speed and distributing access to medical information
  • Healthcare Data - Warehousing and Business Intelligence
  • Managing & integrating the manufacturing and supply chain business processes
  • Developing an information management strategy to deal with new scientific information created during drug discovery
  • Reducing medical errors